Apply in ~60 SecondsJoin Our TeamA career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role SummaryCinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served. Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs require. Each Team Member must be able to perform the essential job functions of these positions.
ResponsibilitiesThe essential duties and responsibility of a Theatre Team Member include, but are not limited to, the following:
Greets Guests with a smile in a timely and professional manner
Operates Cinemark’s POS system for all transactions completed on assigned register
Verifies tickets at podium and directs Guests to an auditorium
Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
Responds to phone calls and questions from Guests in a professional and quality customer service manner
Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
Prepares food and properly operates cooking, warming, and popping equipment
Consistently wipes down and sanitizes Employee and Guest high-contact areas
Complies with all local, state, and federal food safety laws
Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
Assists with all opening and closing duties as assigned by management
Performs other work-related duties as assigned
Requirements
Must be at least 16 years of age
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Availability to work flexible hours which include evenings, weekends, and holidays
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Accurate cash handling and basic math skills
Physical And Environmental Requirements
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theater.
Noise level may be moderate to high at times.
Be able to work in a standing position for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.Cinemark is an Equal Opportunity Employer
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Entertainment Providers
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At Cinemark, you'll enjoy an envy-inducing array of rewards from free movies to flexibility and employee discounts, 401(k) matching and education support. It's no surprise our team is made up of movie lovers!
Verifies tickets at podium and directs Guests to an auditorium. Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy. Provides pricing, movie, specialist event, alternative movie selections, and general theatre information.
Headquartered in Plano, Texas, Cinemark employs over 20,000 employees in its theatres, restaurants, tech support center, corporate office, and internship programs.
Usher. Lead guests to their destinations, maintain order in and out of the auditoriums, be a calming presence in the event of a crisis and keep things tidy — you're the go-to person for ensuring a quality overall moviegoing experience.
You don't have to worry about paying for the tickets or the snacks. It's all covered by the theater. But the benefits don't end there. When you get paid to watch movies, you also get to learn more about the films themselves - their plots, characters, cinematography, and more.
Stage crew. Technical Director. Theater manager, the administrator of the theater, also called general manager, managing director, or intendant (UK English); often also has the responsibilities of an artistic director. Ticketing agent. Usher.
A team member is an employee who works in a group or team, like those who work in restaurants, retail, and hospitality. Team members may work in guest services, with food, or with customers. In this position, you may greet customers, clean up after them, or perform other duties related to customer service.
Do the Right Thing: Act with honesty and integrity. Passion for People: Respect and care for each other, our Guests, Communities and our Partners. Safety: Provide a safe environment for our Employees and Guests. Performance Excellence: Strive to be the best at what we do.
Requires regular and consistent attendance. Has an energetic and friendly attitude during each shift. Provides excellent Guest service. Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
the mangers are always funny and helpful. the employees become friends sometime even considered family. the most enjoyable part of the job if you are a popcorn lover is being able to get free popcorn. if you are a movie love then being able to watch a movie on your break and getting 2 free movie tickets a month.
👖Skirt or pants are acceptable. Just make sure your skirt is knee length. 👩🏼 You do not have to wear a button-down shirt, wear a camisole or blouse. 📝Always bring your resume and a pad of paper to take notes, bring a padfolio and a purse.
Associates are eligible through AMC Stubs Cast accounts to see free movies. Number of passes. Associates may only use their assigned account for free passes for themselves and guests accompanying them. The number of passes allowed is based on position (Crew & 1, Supervisor & 2 and Hourly Manager & 3).
Introduction: My name is Saturnina Altenwerth DVM, I am a witty, perfect, combative, beautiful, determined, fancy, determined person who loves writing and wants to share my knowledge and understanding with you.
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